Rapco Inc. warrants new Rapco products and parts replaced in connection with overhauled products, by it to be free from defects in material and workmanship for the particular product warranty period listed below. If within such period, any such replacement parts shall be proved to Rapco’s satisfaction to be defective, such replacement parts shall be replaced, or the purchase price refunded at Rapco’s sole option. The customer’s exclusive remedy and Rapco’s sole obligation hereunder shall be limited to such replacement, F.O.B. Rapco’s factory, or to refund of the purchase price, and shall be conditioned upon Rapco’s receiving written notice of any alleged defects within thirty (30) days after its discovery, and at Rapco’s option, return of such products prepaid to its factory. This warranty shall not apply or extend to any parts that have not been replaced in connection with reconditioning or rebuilding or products by Rapco or to replacement parts repaired or altered by others that Rapco so as in its judgment adversely to effect the same, or to replacement parts that were subject to negligence, accident, damages by circumstances beyond Rapco’s control, to improper installation (if by others than Rapco), operation, maintenance or storage, or to other than normal use or service. Further, as to any parts that have not been replaced in connection with reconditioning or rebuilding or products by Rapco, Rapco, not being the manufacturer of any such parts nor the manufacturer’s agent, makes no express or implied warranties or representations of any kind as to any matter whatsoever, including, without limitation, condition, design, quality or capacity of any such parts, mechantability and fitness for a particular purpose of any such parts with the requirement of any law, rule, specification or contract pertaining thereto.
THE FORGOING WARRANTIES ARE IN LIEU OF ALL OTHER EXPRESS WARRANTIES (EXCEPT WRITTEN
WARRANTIES SPECIFICALLY LABELED AS “WARRANTIES OR GUARANTIES” AND FURNISHED BY RAPCO) AND ARE IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RAPCO SHALL NOT BE SUBJECT TO ANY OTHER OBLIGATION OR LIABILITIES WHATSOEVER WITH RESPECT TO PARTS REPLACED IN CONNECTION WITH RECONDITIONING OR REBUILDING OR PRODUCTS OR SERVICES FURNISHED BY IT, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO.
RAPCO SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL OR CONTINGENT DAMAGES WHATSOEVER WHETHER BASED ON BREACH OF WARRANTY, NEGLIGENCE OR OTHER TORT, OR ANY STRICT LIABILITY THEORY.
WARRANTY VOID IF PRODUCT HAS BEEN DISASSEMBLED.
New Dry Air Pumps:
|RAP215CC series, RAP216CW||3 years, 1300 hours from date of installation or 4 years from date of manufacture whichever comes first.|
|RAP241CC series, RAP242CW series||1 year, 500 hours from date of installation or 4 years from date of manufacture whichever comes first.|
|RAP441CC series, RAP442CW series||1 year, 500 hours from date of installation or 4 years from date of manufacture, whichever comes first.|
Overhauled Dry Air Pumps:
|211CC series, 212CW, 215CC, 216CW||2 years, 1000 hours from date of installation or 4 years from date of overhaul whichever comes first.|
|241CC series, 242CW series||1 year, 400 hours from date of installation or 4 years from date of overhaul whichever comes first.|
|441CC series, 442CW series||
1 year, 400 hours from date of installation or 4 years from date of overhaul whichever comes first.
New Fuel Pumps:
|RAPCO Inc.||2 years from date of installation or 2000 hours in service or 4 years from date of manufacture whichever comes first.|
Overhaul Exchange Fuel Pumps:
|Fleet Support Services||18 months from date of installation or 1000 hours in service or 4 years from date of manufacture whichever comes first.|
All Other RAPCO Inc. Products:
|New or Overhauled||90 days from date of installation or 4 years from date of manufacture whichever comes first.|
RETURN INSTRUCTIONS FOR WARRANTY CONSIDERATION
***Parts Sent to us for warranty evaluation will not be returned.***
Before returning a pump for warranty consideration, please confirm that the problem is not actually somewhere else in the system. Once a pump is opened up it cannot be returned to service, per FAA regulation, without first being overhauled. Warranty Pumps will not be returned after evaluation. If the pump failure was not caused by defect in materials or workmanship, the warranty credit will not be granted for a replacement pump.
First contact the distributor from which the pump was originally purchased to request warranty consideration and their return authorization number if necessary. Next ship the pump freight pre-paid to the original distributor along with the original 8130-3 tag and the Warranty Investigation Request Form.
First contact the distributor from which the pump was originally purchased to request warranty consideration and their return authorization number if necessary. Make sure prior to returning the pump that your Warranty Registration Card has been completed and mailed, or you can register on line at www.rapcoinc.com. Return the defective pump, freight pre-paid by sender, to the original distributor along with a completed copy of the Warranty Request.
First contact the distributor from which the part was originally purchased to request warranty consideration and their authorization number if necessary.
When returning a defective part, include a copy of the original invoice and of the log book entry upon installation. Return the defective part and requested information to the distributor from which it was originally purchased. Ship freight pre-paid by sender. Be aware that once a product is disassembled for warranty inspection it cannot be returned to service per FAA, even in the event that nothing is found to be wrong with it. Warranty Parts will not be returned after evaluation.
Distributors Only Shipping Instructions
- Products manufactured by RAPCO Inc., except Overhauled Fuel Pumps, that are being returned for warranty consideration must include the information requested above. Ship freight pre-paid by sender to:
RAPCO Inc. 445 Cardinal Lane Hartland, WI 53029
Phone 800 527-2726
- Overhauled Fuel Pumps, by Fleet Support Services Inc., that are being returned for warranty consideration must include the information requested above along with your Purchase Order specifically for warranty consideration. Ship freight pre-paid by sender to:
Fleet Support Services Inc. W4711 S.R. 59 Monroe, WI 53566
Phone (608) 329-6661
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